About the Course

Our Online USCG Approved Online Crowd Management (Passenger Vessels) Course, compliant with IMO Model Course 1.41, provides essential training for maritime personnel responsible for passenger safety in emergency situations. Designed specifically for individuals designated to assist passengers on board, this course covers critical skills in crowd control, emergency preparedness, and effective communication under stress. With a focus on practical response strategies, students learn to manage diverse passenger behaviours, ensure orderly evacuations, and minimise risk to ensure safety at sea. This online, self-paced course offers a flexible, accessible pathway to achieving the mandatory USCG Crowd Management Training certification, empowering crew members with the knowledge and confidence to respond effectively in any emergency.

Aims of the Course

The Online USCG Crowd Management Training is STCW Compliant and adheres to the MNTB’s Knowledge, Understanding, and Proficiency (KUP) in the use of all techniques, information, and equipment supplied to deal with an emergency, including familiarisation with all safety aspects of the ship and the ability to effectively communicate with passengers and fully prepare them for an emergency. This course has the following crew training aims:

Control a crowd in an emergency situation on board.
Locate essential safety and emergency equipment on board.
Communicate effectively with passengers during an emergency.
Demonstrate the use of personal life-saving appliances.
Comply with the ship’s safety and emergency procedures.

Target Audience

The Online USCG  Approved Crowd Management Training covers the minimum standard of competence for Masters, Chief Mates, Chief Engineers, Second Engineer Officers, and any crew member assigned immediate responsibility for embarking and disembarking passengers. It also includes the essential training for working overseas, including loading, discharging, or securing cargo, closing hull openings, and any person responsible for passengers’ safety in emergencies on ro-ro and non-ro-ro passenger ships, cruise ships, and luxury yachts.

Course Duration

The course lasts approximately 5.5 to 6 hours, depending on the learner’s abilities and reading speed. You can enter and exit this course as often as you require, but the final assessment must be completed in one sitting, as it will reset if you exit during an assessment phase. Please note that this course covers the theory part of the full training, and any physical drills must be conducted when joining your vessel under the supervision of the relevant crew and/or staff.

USCG Course Assessment Requirements

Under USCG Approval, a course assessment is mandatory. This assessment must be invigilated via an Individual Remote Invigilation Session (IRIS) with VIRSEC. This free service is offered Monday through Friday (working days only) at specific times. The course itself covers this in detail, as well as how to arrange your invigilated